Our Quality Policy

We are striving to achieve highest patient satisfaction levels through our quality policy and implementation of top class eye care practice. Implementing a good quality policy seems fine; however constantly maintaining that policy and improving it further is even more challenging. We are putting our best efforts to stick to our quality standards to deliver the same service forever. Every patient is important to us. We are concerned for comfort of patients while they visit the hospital, be it just for check up or a planned surgery.

Our Expertise and Experience

The success of any treatment and the satisfaction of a patient depend on the competence of a doctor. At Bopal Eye Care Centre we have Dr. Alpesh R. Shah who has been trained under renowned ophthalmologist Dr. Abhay Vasavada. Having an experience of more than 14 years, Dr. Shah has performed more than 20,000 Cataract surgeries ranging from simple to most/very complicated ones. He has also trained numerous ophthalmologists, both Indian and from abroad, in finer skills of phacoemulsification and other types of cataract surgeries.

Use of Latest Technology

From Registration to Surgery and then through the post operative period, we use latest technology at every level for best of the patient care. All clinical records are maintained in our computer for long term reference and analysis. When required, communication modes like e-mails and SMS are used for hospital-to-patient communications. Technology and equipments are upgraded at regular intervals to keep pace with latest development in the field of eye-care.

Well Equipped Consultation Room

The consultation room is equipped with the latest equipment to diagnose different types of eye problems. The microscopic examination of the eye is displayed live on the screen. The advantage of the system is that the relatives of the patient can appreciate and better explained. 
The eyesight is tested using computer software based system. In this method the letters to be read by patient are projected randomly as compared to fixed letters in conventional vision charts. This is particularly useful with children as they tend to memorize letters of the conventional charts. The consultation room has been adjudged best consultation room and awarded “Dr. P. B. 
Haribhakti Award for Best Consulting Room 2012-13” by Ahmedabad Medical Association (AMA). Dr. Alpesh R. Shah receiving the award from Dr.Panda (renowned Cardiac Surgeon) during AMA’s annual function

State-of-the-art Operation Theatre

Our operation theatre is well-planned and according to architectural clean room norms. It has jointless flooring made of imported sheet, metallic false ceiling with joints filled with silicon sealants and special clean room category light fixtures according to international standard.
It is equipped with Operating Microscope of Zeiss, Germany and Phacoemulsifier of Alcon, USA. It also has Boyle’s apparatus for General Anaesthesia required especially for children. Live surgery video demonstration is offered to people accompanying patients.

Comfortable Waiting Room

We have a spacious waiting longue with comfortable sitting arrangement for patients and relatives. The registration desk handles patients’ registration and other administrative and support tasks. Well trained and attentive staff takes care of these tasks.

High level of patient satisfaction

Our patients have the opportunity to give written feedback on the services they receive. We regularly assess this feedback for necessary action. It is indeed heartening to learn that the services we provide are well appreciated by the patients. The appreciation we have received so far will progressively encourage us to learn from experience and keep improving our professional and supporting services for maximum user-satisfaction.
The centre has earned a rating of 4+ out of 5 stars by people on a search services providing site.